“The contractor was superb at interfacing with HCFA (now CMS) staff. The contractor staff worked well with all parties, ensuring a successful project completion. Project was completed within cost, because contractor was proactive and able to head off problems before they grew into cost and schedule impact.”
—Health and Human Services, Centers for Medicare and Medicaid

Relevant NAICS Codes: 541611, 541618, 541690, 541720, 541990, 541511, 541512, 541519, 561210, 561110

Ascellon provides administrative and program management support in a variety of state and Federal government environments. To deliver the highest service levels in technical, clerical and management support functions, Ascellon’s experienced teams draw on their domain knowledge and the company’s outstanding in-house IT resources. In addition, to optimize customers’ use of resources and ability to plan, every aspect of program support is managed using Ascellon’s and ISO 9001:2008 certified quality management process. 

Our services include:

        Developing, reviewing and revising Standard Operating Procedures (SOPs)
         Implementing and operating help desk and call center operations
        Performing records management and control (organizing, reorganizing and 
           rebinding records)
        Converting paper records to electronic filing and retrieval systems
        Processing records and maintaining filing systems
        Establishing and implementing electronic records management software
        Establishing and implementing a file classifications and organizational scheme
        Creating and/or modifying databases
        Entering data using off-the-shelf or custom software
        Designing and providing training on quality programs
        Providing consulting and implementation of quality programs (e.g. ISO 9001,  
           SEI/CMM, etc.)